Most roadside calls never need a tow
A battery, a key, a flat, five gallons of fuel. If that is all it is, dispatch will tell you on the phone and send a roadside technician instead of a wrecker. Wimberley Towing keeps two roadside technicians on the team for exactly this, and it is almost always the cheapest call you can make.
The reason it matters out here is distance. A stall on Ranch Road 12, or on Highway 290 west of Dripping Springs, is a long way from a metro yard, and waiting two hours for a truck that then does not have the right gear is how a twenty minute problem turns into an afternoon.
A dead battery
This is the call we get most, and it is the one that most often ends with you simply driving away. If you left the lights on or the car sat for a fortnight, a jump start service gets you moving and there is no tow to pay for. If the battery is genuinely at the end of its life, we will tell you that on scene rather than let you find out again tomorrow.
A flat tire
Changing a wheel is not complicated. Doing it on a narrow shoulder on I-35 through Kyle, with traffic a metre from your back, is genuinely dangerous. That is the real argument for calling rather than kneeling by a live lane, and it is what our flat tire change service is for. If there is no usable spare, the car goes on a deck instead, and dispatch will say so up front.
Keys locked in the car
Keys on the seat, engine running, shopping in the boot. Our car lockout service runs every week and nobody is going to make you feel stupid about it. If there is a child or a pet locked inside, say that first when you call, because in a Texas summer it stops being a routine unlock.
Out of fuel
In a city this is embarrassing. On US 281 through Blanco County it means you are a long way from a pump with no footpath and no shade. Our fuel delivery brings enough to reach a station. If you have put the wrong fuel in, do not start the engine, and tell us on the call.
When roadside turns into a tow
Sometimes the jump does not take, the tire is shredded rather than flat, or the car will not start for a reason no amount of cable will fix. The same company that came out can put it on a deck, so you are not calling a second business. If the vehicle has left the pavement entirely, it is a winch job rather than a lift, and that is off-road recovery.
Call (512) 375-1215 and tell dispatch where you are, what you are driving, and whether you are somewhere safe.